Everything You Need to Know Before Your First Clean

While we are based in Gaithersburg, MD, our reach extends across Maryland, and DC. We regularly serve clients in, Rockville, Frederick, Baltimore, and Annapolis (MD), as well as and the Washington DC area. If you are in these regions, you can count on our professional local team.

We accept cash as our primary form of payment, as well as bank transfers. Should you require another method of payment, please contact us directly to find out more and discuss available options.

A Deep Cleaning is what we call a "detailed scrub." While our standard cleaning maintains the home's routine freshness, the deep clean focuses on built-up grime in neglected spots. It includes hand-washing baseboards, technical cleaning of blinds, and intensive sanitization of bathrooms and kitchens. It's the smartest choice for your first appointment with us.

Pricing can vary significantly depending on the type of service requested and the specific needs of each project. We handle everything from small apartments to large-scale residential and commercial properties. While square footage and the number of rooms are considered, the final cost is primarily based on the scope of work and the level of cleaning required.

The duration of our service depends directly on the type of cleaning chosen and the size of the rooms involved. While a standard maintenance visit usually takes between 3 to 5 hours, giant projects or intensive post-construction cleanups can take much longer. We always work efficiently to deliver high-quality results within a realistic timeframe.

That is entirely up to you! Many of our clients in the Gaithersburg and Rockville areas provide us with an entry code or leave a key in a secure location so we can work while they are away. If you prefer to be home to greet us, we are more than happy to accommodate your preference.

Absolutely. Charlots Cleaning Services is a fully insured and legitimate company. This provides you with the peace of mind that both our team and your property are protected. We maintain high standards of reliability, ensuring that only trusted professionals enter your home or office.

Yes! Our Post Construction Cleaning is a technical service designed to remove fine drywall dust, sawdust, and any residue from paint or grout. We ensure your newly renovated space is truly ready to be enjoyed and free of construction debris.

Yes, we are! We love animals and only ask that you inform us about their presence in advance. This allows us to organize the team appropriately and ensures we use methods that keep your pets comfortable and safe during our visit.

We provide a comprehensive range of solutions: Standard Cleaning, Deep Cleaning, Move-In/Move-Out Cleaning, Spring Cleaning, Office Cleaning, Vacation Rental / Airbnb Cleaning, and Post Construction Cleaning.

This service ensures a stress-free transition. If you are moving out, we make sure the old property is in pristine condition for the next residents. If you are moving in, we sanitize every inch of your new residence so you can start your new chapter in a fresh, spotless environment.

Your satisfaction is our absolute priority. We work with a 24-hour satisfaction guarantee: if any detail does not meet your expectations, simply contact us and we will return to redo that specific area at no additional cost to you.

When a cancellation or rescheduling is made less than 24 hours before the scheduled time, a fee may be applied. This is because the team has already reserved that time slot exclusively for the service, which makes it difficult to reorganize the schedule on short notice.